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Restaurant
Policies

Changes and Cancellations

Reservations can be amended or cancelled with 48-hour notice prior to the reservation date. 

Reservations changed or cancelled within 48-hours, late arrivals (30 minutes or more after the reservation time) are subject to a 50% cancellation fee. (International transaction fees may apply).  If the cancellation is within 24 hours of the reservation, the credit card will be charged full ($1288) per person on the reservation.  We reserve the right to charge a party in full if the reservation is amended, modified, or cancelled within 24 hours.  Please call the restaurant or whatsapp the restaurant line directly for further inquiries.  

Our cancellation policy will remain for cancellations based on suspected covid close contacts.  

If cancellation is needed due to a positive covid test, we must be notified by 12:00pm on the day of the reservation and be provided via Whatsapp with a photo of a positive RAT test marked with (reservation) name and date.  

Dress Code

Flip flops, sandals, and slippers are not permitted.  Gentlemen are refrained from wearing any shoes that expose the feet, and sleeveless shirts.  

Private Dining and Special Events

For private dining events and customised event menus, please contact us at info@cultivate.hk

General Policy

  • Children over the age of 12 are welcome to dine with us at Cultivate.
  • Cultivate reserves the right to cancel or change reservations. 
  • All dishes are unavailable for take-away due to food safety concerns.
  • No outside food or drink allowed. Outside desserts are not permitted, but please contact our team via email for special occasion requests.
  • No pets allowed.
  • We reserve the right to cancel or change your booking due to unforeseen circumstances, extreme weather conditions or accidents.
  • In order to maintain a good dining experience for all of our guests, we ask that all mobile phones be silenced and flash photography disabled.